Privacy Policy

Last updated: April 25, 2026

1. Introduction

Soul Software Inc (“Soul Software,” “Soul Studios,” “we,” “us,” or “our”) is a California corporation that provides creative and software development services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at soulstudios.io (the “Site”) or interact with our services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information you provide to us

Contact form submissions: when you submit our contact form we collect your email address, business name, project description, and indicated budget.
Job applications: when you apply for a position we collect the information you provide, which may include your name, email, resume or portfolio links, work history, and answers to application questions.
Other communications: if you email us directly, we receive whatever information you choose to share.

Information collected automatically

When you visit the Site, we and our analytics providers may automatically collect technical information such as your IP address, device and browser type, operating system, referring URLs, pages viewed, time spent, clicks, scroll behavior, and recordings of your session interactions. This is collected through cookies, pixels, scripts, and similar technologies.

3. Third-Party Services We Use

We rely on the following third-party services. Each provider processes data under its own privacy policy and may collect information directly from your browser when you visit the Site:

Google Analytics— web analytics service that uses cookies to collect information about your use of the Site (pages visited, session duration, approximate location, device data). See Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Microsoft Clarity— behavioral analytics service that captures session recordings, heatmaps, and interaction data (mouse movements, clicks, scrolls, page navigation). Sensitive form fields are masked by default. See Microsoft's Privacy Statement.
Cloudflare Web Analytics— privacy-friendly aggregate analytics that does not use cookies or fingerprint visitors. See Cloudflare's Privacy Policy.
YouTube embeds— pages that embed YouTube videos may load content from YouTube and its parent Google, which can set cookies or collect data when the embed loads or you interact with it. See Google's Privacy Policy.
Gmail API (Google)— we use the Gmail API on the server to send and receive email related to your contact or application submissions. The information you submit is transmitted via Google's mail infrastructure.

4. How We Use Your Information

To respond to your inquiries and communicate with you about projects.
To review and process job applications.
To operate, maintain, and improve the Site, including measuring traffic and understanding how visitors use it.
To detect, prevent, and address fraud, abuse, security incidents, or violations of our Terms of Service.
To comply with applicable law and respond to lawful requests.

5. How We Share Information

We do not sell your personal information for money. We share information only in the following circumstances:

Service providers: the third parties listed in Section 3, which process information on our behalf or as part of providing their services to us.
Legal and safety: when required by law, subpoena, or court order, or when we believe in good faith that disclosure is necessary to protect rights, safety, or property.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
With your consent: any other sharing you direct or authorize.

6. Cookies and Tracking Technologies

We and our providers use cookies and similar technologies to operate the Site and to measure usage. You can configure your browser to refuse cookies or alert you when cookies are being sent; some parts of the Site may not function properly without them.

Our Site honors browser-level privacy signals. If you have enabled the “Do Not Track” signal or Global Privacy Control (GPC) in your browser, we automatically treat that as an opt-out from non-essential analytics and session recording — no banner action required on your part.

7. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), provides you with the following rights:

Right to know what personal information we have collected about you, where we got it, why we use it, and with whom we share it.
Right to delete personal information we have collected from you, subject to certain exceptions.
Right to correct inaccurate personal information.
Right to limit use of sensitive personal information (we do not collect sensitive personal information for the purpose of inferring characteristics about you).
Right to opt out of the sale or sharing of personal information.
Right to non-discrimination for exercising any of these rights.

Sale and Sharing.We do not sell personal information for monetary value. The CCPA defines “sharing” broadly to include disclosing personal information to third parties for cross-context behavioral advertising. We do not run targeted advertising, but our use of analytics tools (in particular Microsoft Clarity) may be considered “sharing” under that definition. You can opt out of these tools by enabling Global Privacy Control (GPC) in a supported browser, by using the opt-out tools listed in Section 3, or by emailing us using the contact information below.

To exercise any of your rights, email us at [email protected]. We may need to verify your identity before fulfilling certain requests. You may also designate an authorized agent to make a request on your behalf.

8. Other U.S. State Privacy Rights

If you reside in a U.S. state with a comprehensive privacy law (including, as of the effective date of this policy, Colorado, Connecticut, Delaware, Iowa, Montana, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and others), you may have rights similar to those described in Section 7. To exercise any such rights, contact us using the email address below.

9. International Visitors and EU/UK Rights

The Site is operated from the United States. If you access it from outside the United States, your information will be transferred to and processed in the United States.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, our lawful bases for processing your personal data are typically (a) your consent, (b) the performance of a contract or steps taken at your request prior to entering into a contract, (c) compliance with legal obligations, or (d) our legitimate interests in operating and improving the Site. Under the GDPR and UK GDPR you may have rights of access, rectification, erasure, restriction, portability, and objection. To exercise these rights, email us using the contact information below.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Site is not directed to children under 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be highlighted on the Site or otherwise communicated to you. Your continued use of the Site after the updated policy is posted constitutes your acceptance of the changes.

14. Contact Us

Questions, comments, or requests regarding this Privacy Policy can be sent to:

Soul Software Inc

4524 Sherman Oaks Ave

Sherman Oaks, CA 91403

United States

[email protected]

We're happy to work with you!

Soul Studios Logo

Products

Epic Fantasy

Legal

Privacy PolicyTerms of Service

This website and all assets have been created by Soul Studios | © 2026 Soul Software Inc. All rights reserved.